“…in life, it is often the tiny details that end up being the most important.” 

-Lemony Snicket


VDDCO: Hello! We are excited to have you with us today. So, what exactly is protocol and etiquette?

ABIGAIL: Yes! So, they’re slightly different but a lot the same. Protocol refers more to the business and military side of things. Etiquette is also used in professional settings, but we mainly think of etiquette in terms of social settings–what it is perhaps expected.  

Etiquette helps to put your mind at ease, gives you more confidence in nearly any setting, and helps you to be more aware of the comfort and feelings of other people.